Payt Software

Find frequently asked questions about using Payt in the dental care sector.

Dental care

If you work with Payt as a dental practice, you can automate the processing of prepayments for treatments.

How do I create a deposit invoice in Payt?

When a patient pays an invoice, the payment is usually processed automatically. However, sometimes automatic processing fails, and the patient may still receive a payment reminder.

Why does my patient receive a reminder for an invoice that has already been paid?

Here you can find how long it takes on average for a declaration to be paid by the health insurer.

What is the average payment term of health insurers?

Payt can automatically add additional processing fees to invoices for your patients. This article explains which fees are available and how to have them adjusted.

How can I add additional processing fees to patient invoices?

General

Choose to have your VECOZO declarations processed through Payt? Follow the four steps in this article to get started with submitting declarations.

Getting started with Payt

This article explains how to submit your bank account details to each health insurer, so they can process reimbursements directly.

How do I submit my bank account details to each health insurer?

Implementation

This article explains how you can amend a declaration and resubmit it to the health insurer.

How can I edit and resubmit a declaration from Payt?

A health insurer does not always cover the full treatment. Sometimes you have to judge whether this (partial) rejection is valid.

What do I do with declarations that require action?

This guide explains how the declaration process works in Payt: from creating a declaration in your practice management software, through to payment by the patient or insurer.

How does submitting declarations work in Payt?

Declarations will fail when VECOZO can't process them. This is usually caused by administrative or formal mistakes.

What do I do with declarations that failed?

You can manually perform a COV (insurance verification) check in Payt for supplementary health insurance.

How do I perform a manual COV-check in Payt?

Sometimes patients have multiple health insurers: their basic insurance with one insurer and supplementary insurance with another. This article explains how to handle this.

How can declarations be submitted to a supplementary health insurer?

A correction from the insurer must be adjusted for your patients and in your accounting package.  In this article, we explain how to do that using Payt.

How do I process revised reimbursements in Payt?

Have you created an invoice for your patient or the health insurer, but something has been invoiced incorrectly? You can credit the invoice in Payt.

How do I credit an invoice in Payt?

Has an insurer revised a previously assessed declaration? Read how to process the correction step by step in Payt, including the associated credit and debit invoices and payments.

How do I process a correction from a health insurer on a previously assessed declaration?

Crediting invoices

Do you not have your own accounting package as a dental practice using Payt? Read here how to mark an invoice as 'Paid'.

How do I mark an invoice as 'Paid'?

How do I resend an invoice to the correct email address?

WeFact: Change email address and resend from Payt

If you're using Payt's matching service, most transactions are matched automatically. If a payment could not be matched by us, you can do this manually.

How do I process transactions in WeFact?

This support article explains how to edit patient details in your dental software and Payt.

How can I change patient details?

Accounting packages

Updates

Webinars

Support

Servicedesk

Mises à jour

Ressources

Service desk

Kundengeschichten

Status

Customer stories

About us

Klantverhalen

Over ons

Wiki

À propos

Kontaktformular

Über uns

Visit paytsoftware.com

Features

Functionaliteiten

Naar paytsoftware.nl

Fonctionnalités

Logiciel de gestion des créances

Sur paytsoftware.fr

Funktionen

Debitorenmanagement Software

Zu paytsoftware.de

Developer documentation

Debt collection software

Ontwikkelaar documentatie

Debiteurenbeheer software

Documentation développeur

Entwicklerinformationen

Product

Knowledge

Company

Log in to Payt

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.