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How do I perform a manual COV check in Payt?

A COV check verifies a patient's current insurance details. Learn how to run this check manually in Payt, including for supplementary insurances.

  1. Open the declaration for which you want to perform a COV check.

  2. In the top-right corner, click 'Actions' and select 'Perform COV check'.

  3. You will now see an overview of the patient's insurance details: the basic health insurance and any supplementary insurance.

  4. To resubmit the declaration to a different health insurer, select the appropriate insurance and click 'Resubmit declaration'.

    declaration_upload_cov-check_results

Please note: You can always perform a manual COV check, however you can only resubmit declarations with the status 'Action required' or 'Automatic resubmit'.

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