Payt Software

This guide explains how the declaration process works in Payt: from creating a declaration in your practice management software, through to payment by the patient or insurer.

How does submitting declarations work in Payt?

Is a declarations howing 'Action required'? The insurer has (partially) rejected the declaration. Read what actions you can take.

How do I handle declarations that require action?

Is a declaration showing 'Failed'? VECOZO has rejected the submission, usually due to an administrative error. Learn how to identify the error message and correct the declaration.

How do I handle declarations that failed?

Has a declaration been (partially) rejected due to incorrect data? In many cases you can edit and resubmit the claim directly in Payt, without opening your practice software.

How can I edit and resubmit a declaration from Payt?

A COV check verifies a patient's current insurance details. Learn how to run this check manually in Payt, including for supplementary insurances.

How do I perform a manual COV check in Payt?

Payt sends declarations to the basic insurer by default. Does a patient have supplementary insurance with a different insurer? Learn what options are available to still submit the declaration correctly.

How can declarations be submitted to a supplementary health insurer?

You can specify in your practice software that a declaration is not processed via the health insurer, but invoiced directly to the patient.

How do I ensure that a declaration is not submitted to the health insurer?

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