What happens during a correction?
The patient may have already received an invoice based on the original insurance message. This needs to be corrected.
The correction must be processed in your accounting records so that receipts and payments to insurers and patients are brought back into alignment.
Payt automatically creates the necessary credit and debit invoices based on the revised insured contribution.
Step 1: Process the correction from the health insurer
Go to the relevant declaration in Payt.
Select 'Process insurer correction' under 'Actions' in the top right.
Enter the new insurance contribution per service line.
Select 'Next step'.
Payt will now automatically create the relevant credit and debit invoices for both the insurer and the patient and send them where applicable.
Please note: amounts received in excess from patients must be refunded by you. Payments to insurers generally take place on the basis of payment specifications you receive from the insurer.
Step 2: Process the payments related to the correction
Match additional receipts and payments from patients and insurers against the created debit and credit invoices in your accounting records. Please keep the following in mind:
Insurers pay or reclaim correction amounts as a total sum, based on the declarations in a declarations file submitted to Vecozo. This means that a single payment received from the insurer may need to be matched against multiple debit invoices resulting from the revised reimbursements.
When processing payments, select all invoices from the relevant insurer that relate to the additional payment.