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What do I do with outstanding transactions that don't belong in Payt?

Not every bank transaction belongs in your accounts receivable management. Think of purchase payments or bank charges, these can't be linked to a case in Payt.

There are three ways to handle transactions that don't need to be matched in Payt:

  1. Exclude bank accounts from import: Configure certain bank accounts so they are not imported at all.

  2. Ignore transactions: The transaction remains in Payt but is filtered out of the open transactions overview.

  3. Delete transactions: The transaction is removed from Payt entirely.

Excluding bank accounts

You exclude a bank account when you do not want transactions from that account number to be imported into Payt in the future. Think of account numbers used for salary payments or payments to suppliers.

Excluding a single account number

  1. Open the transaction whose account number you want to exclude.

  2. Click the three dots in the top left and select 'Exclude bank account'.

  3. Indicate whether already imported transactions should also be deleted and confirm your choice.

Transactions from this account number will no longer be imported into Payt.

Excluding multiple account numbers

  1. Go to the overview of all transactions.

  2. Check the transactions whose account numbers you want to exclude.

  3. Click 'Bulk actions' in the top right and select 'Exclude bank accounts'.

Tip: When configuring the 'Reconciliation' module, you can easily exclude many account numbers at once. Read more.

Ignoring a transaction

Use 'Ignore' when a transaction is not relevant to your accounts receivable management, but you still want to keep it in Payt. The transaction will no longer appear in the open transactions overview. For example:

  • No invoice is known in Payt for the payment received.

  • The transaction is an outgoing payment for which no credit note is known.

Ignoring a single transaction

  1. Open the transaction you want to ignore.

  2. Click the 'Ignore' icon in the bottom left.

The transaction is ignored and will no longer appear in the open transactions overview.

Ignoring multiple transactions

  1. Go to the overview of all open transactions.

  2. Select the transactions you want to ignore.

  3. Click 'Bulk actions' in the top right > 'Ignore'.

Undoing an ignored transaction

Accidentally ignored a transaction? Use the 'Unignore' button on the transaction page to set it back to open.

You can also reopen multiple transactions at once. Use 'Bulk actions' and click 'Unignore'.

Deleting a transaction

Use 'Delete' when a transaction needs to be removed from Payt entirely, for example, if you don't want other users to be able to view it.

Please note: a deleted transaction is no longer visible in Payt, but can be retrieved via a new synchronisation.

Deleting a single transaction

  1. Open the transaction you want to delete.

  2. Click the three dots in the top left and select 'Delete transaction'.

  3. Confirm your choice. The transaction is no longer visible in Payt.

Deleting multiple transactions at once

  1. Go to the overview of all transactions.

  2. Select the transactions you want to delete.

  3. Click 'Bulk actions' in the top right and select 'Delete'.

Retrieving deleted transactions

Deleted a transaction you'd like to recover? You can retrieve deleted transactions via the bank synchronisation.

  1. Go to the overview of all transactions.

  2. Click the synchronisation icon in the top right.

  3. Indicate that you want to synchronise deleted transactions and set the desired time period.

  4. Click 'Import'. It may take a moment for the transactions to reappear.

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