Forwarding messages from the inbox
Available for: All Payt users
It is now possible to forward messages from the inbox directly to an external email address. Forwarded messages are not visible to the customer in Payt.
Read more: How do I forward a message in the inbox?
Support URL in the customer portal
Available for: All Payt users
Administrations can now configure an optional support URL via 'Settings' > 'Customer portal' in the 'Support URL' field.
When a URL is configured, the contact form in the customer portal is replaced by a button that redirects to the specified URL. If no URL is set, the contact form remains visible as before.
Debtor portal available in Danish
Available for: All Payt users
The customer portal is now also available in Danish. Customers can now view the portal in Danish as well.
BI database connection
Available for: Organisation admins
Organisation admins can now set up a connection between their own PostgreSQL or SQL Server (Azure) database and Payt. Once configured, Payt pushes the selected data to the database every morning. You can then use this information to analyse data and create reports using tools like Power BI.