New verification method in the customer portal
Your customers log in to the online invoice portal to view invoices, make payments, or leave a response. Until now, they could identify themselves (if desired) via a postcode check. Since February, there is an additional option: customers receive a one-time login code by SMS, which they can use to log in directly.
Would you like to enable this? Go to the 'Customer Portal' tab in your administration settings.
Sending invoices via Peppol by default in specific countries
Do you send invoices to customers abroad? You can now configure these invoices to be sent via the Peppol network by default. Peppol is a European standard that enables fast and reliable digital exchange of invoices.
You set this up in the 'Invoice Journey' tab in your administration settings. Navigate to the UBL settings at the bottom of the page and enter the country codes where Peppol should be used by default.
[Dental care] Resubmitting 'Automatic resubmission' declarations manually
Sometimes a declaration receives the status 'Automatic resubmission'. Previously, you had to wait until it was resubmitted automatically. Since February, you can also submit claims with this status yourself straight away.
To do so, open the declaration and select 'Resubmit' under 'Actions' (top right). Confirm your choice to send the declaration to the health insurer again.
