Payt Software

Manage your debt collection cases and set collection costs, interest, and bailiffs.

Debt collection cases

In this article, you can read more about the steps, communication, and costs involved in a debt collection process using Payt's software.

How does the amicable debt collection process via Payt work?

Sometimes, a debt collection case should no longer be visible to your customer. In this article, you will learn how to deactivate a case.

How do I deactivate a debt collection case?

Via 'Actions' on the customer page, use 'Start debt collection case' to select all outstanding invoices of a customer, including invoices that haven't completed the intermediate steps yet, and combine…

How do I bundle all invoices of my customer into one debt collection case?

General

In a debt collection case, you can register or waive collection costs.

How do I enter or waive debt collection costs and statutory interest?

The WKI has come into force on 1 October 2024. This legislation applies specifically to companies that have long-term agreements with natural persons.

How does the Debt Collection Services Quality Act (Wet Kwaliteit Incassodienstverlening, WKI) work within Payt?

When the principal sum of a debt collection case has been paid, you can automatically complete it or keep it paused.

What do I do with debt collection cases when the principal sum has been paid?

In this article, you will learn which start date you should select for interest calculation as a Payt user in Belgium.

How do I choose the correct start date for statutory interest in Belgium?

Debt collection and interest costs

At the end of a debt collection case in Payt, you can choose to involve a bailiff to start a legal collection process.

How does connecting a bailiff in Payt work?

In Payt, you can choose whether debt collection cases are automatically forwarded to a bailiff at the end of the debt collection process, or whether you prefer to review and…

How do I determine whether debt collection cases are automatically forwarded to a bailiff?

Bailiffs

Explanation of the different steps for Payt debt collection cases.

What steps does a debt collection case go through?

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