To (automatically) match incoming transactions to cases, you need the 'Reconciliation' module. Read more: How do I activate the 'Reconciliation' module in Payt?
If the transaction you are reviewing is in a different currency than the default currency of your administration, there may be an exchange rate difference. This is often just a few cents, which you can easily write off.
Writing off an exchange rate difference when less has been received than expected
Open the transaction you want to match.
Check whether Payt has already suggested which case should be linked.
Is there already a suggestion? The exchange rate difference has likely already been filled in.
Is there no suggestion yet?
Link the correct case(s) to the transaction. Payt will immediately try to fill in the exchange rate difference. If that doesn't work or is incorrect, continue with the steps below.
Click the eye icon at the top of the case to show the booking lines.
Select '+ Add booking line' between the case and the booking lines.
Select 'Exchange rate difference' as the purpose.
Enter the exchange rate difference amount in the default currency of the administration.
Select 'Process' on the right to complete the case(s).
Example:
You have an invoice of £34.70. You expect to receive €40. The customer pays £34.70, but because the bank applies a different exchange rate, you receive €39.80.
You write off the difference of €0.20 on the case. The case is then closed and the €0.20 is waived.
Writing off an exchange rate difference when more has been received than expected
Open the transaction you want to match.
Check whether Payt has already suggested which case should be linked.
Is there already a suggestion? The exchange rate difference has likely already been filled in.
Is there no suggestion yet?
Link the correct case(s) to the transaction. Payt will immediately try to fill in the exchange rate difference. If that doesn't work or is incorrect, continue with the steps below.
Select '+ Add difference' at the top.
Indicate that this concerns an exchange rate difference.
Enter the exchange rate difference amount in the default currency of the administration.
Select 'Process' on the right to complete the case(s).
Example:
You have an invoice of £40. You expect to receive €46.10. The customer pays £40, but because the bank applies a different exchange rate, you receive €46.30.
You write off the difference of €0.20 on the transaction. The case is then closed and the €0.20 is treated as an exchange rate difference and not linked to a case.