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How does the follow-up of different payment conditions work in Payt?

If you send invoices with a payment condition to Payt, you can determine per payment condition which follow-up these invoices receive.

What are payment conditions?

Payment conditions are attributes that you can assign to an invoice in your accounting package, for example to indicate that an invoice has a longer payment term than usual, or that the customer pays by direct debit. You configure these conditions in your own accounting package and give them a name yourself. They are then imported into Payt via the connection with the accounting package.

An invoice always has one payment condition.

In addition to payment conditions, Payt can also take other invoice attributes into account to determine follow-up, such as the payment term or payment method.

Please note: Not every Payt administration uses payment conditions. If you want to apply the same invoice flow to all invoices, payment conditions are not needed.

How is the follow-up of payment conditions determined?

Invoices with a payment condition already known in Payt

If Payt recognises the payment condition of an invoice, the follow-up is determined on that basis via an invoice flow (also called a 'flow'): when the invoice is sent and when reminders are sent to the customer.

flow_INVOICE_EN

Invoices with a payment condition not yet known in Payt

Sometimes you may have payment conditions configured, but an invoice is submitted with a new payment condition for which no follow-up has yet been defined in Payt. This will result in a validation error during import, because we cannot schedule steps for the invoice. You can contact the service desk for this.

Invoices without a payment condition

If an invoice has no payment condition at all, Payt uses the configured fallback flow. You can find this at the bottom of the configured payment conditions under the heading 'Fallback flow'.

Where can I see which payment conditions I have and how they are configured?

  1. Open the administration settings via the gear icon in the top right of Payt.

  2. Go to the 'Import' tab on the left.

  3. At the bottom of the page you will find the heading 'Link payment conditions to flows'.

Here you can see which payment conditions are configured in the administration and which invoice flows are linked to them. Linking a payment condition to an invoice flow cannot be configured by yourself. Please contact the service desk to have this set up.

Linking payment conditions to a specific flow cannot be done by yourself, but a Payt employee can set it up for you. Please contact the service desk to configure this for you.

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