What can I do in the Payt inbox?
Search and navigate to specific messages
Filter messages based on previous criteria
Messages in your inbox are intended for your administration, so you must respond to them yourself. Have you received a question about a debt collection case? Because you manage the debt collection case yourself, these messages are also intended for you.
How do I find specific messages in the inbox?
Use the search bar to quickly locat messages based on, for example:
The content of a message
The name of the customer who sent the messages
Customer or invoice numbers linked to the message
How can I filter messages?
You can apply filters based on various criteria to streamline your inbox view.
Administration: If you manage multiple administrations in Payt, use the 'Administration' filter to view messages per entity.
Case type: To view only messages linked to a specific type of case, such as debt collection cases or invoices, use the 'Dossier type' filter.
Status: Use the 'Properties' filter to display only read or only unread messages.
How can I sort messages?
You can sort your messages based on what you wish to prioritise:
Unread converstaions first
Read conversations first
New conversations first
Old conversations first
